When you sign up with Verizon, it sends out a tiny-print leaflet to customers informing them (under the vague title above) that they’ll share subscribers’ personal information unless you explicitly opt out. It does not provide instructions on how to do so without calling them, customers report that calling them is no help, and even when you log into your account, Verizon has made the online copies of this legalese document inaccessible to some of its own subscribers.
Here are the instructions:
- First, log into your account at verizonwireless.com.
- Then click on the “My Profile” tab.
- Scroll down to the “Phone Controls” section. There, click on “View/Edit Privary (CPNI) Settings.”
- On the next page, click the radio button beneath “Do not share my CPNI” in the row for “All Cell Phone Numbers.” Then click “Submit.”
- Verizon’s website should serve a popup confirming the change. Click “Done.”
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